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Submit A Service Request

If you are an E-ZPass account holder, then click here to submit a service request.
Contact Us


If you do not have an E-ZPass account, please click Submit Request to submit a service request. The details of previously submitted requests can be accessed using Previous Requests.

Previous RequestsSubmit Request

Contact By Phone

Speak to a Customer Service Representative

> 1-888-AUTO-TOLL (1-888-288-6865)

> Fax - 1-973-368-1505

Speak to a Customer Service Representative for Violation inquiries

> 1-973-368-1425

Customer Service Centers

  • Newark E-ZPass Customer Service Center

    375 McCarter Highway (Route 21)
    Newark, NJ 07114
    Call Center Hours:
    Monday to Friday: 7:00am - 7:00pm
    Saturday: 8:00am – 2:00pm

  • Camden E-ZPass Customer Service Center

    420 North 6th Street
    Camden, NJ 08102
    Hours:
    Monday to Friday: 8:00am - 6:00pm


  • DRBA E-ZPass Customer Service Center

    Delaware Memorial Bridge Plaza
    I-295 and New Castle Avenue
    New Castle, DE 19720
    Hours:
    Monday, Tuesday, Wednesday, Friday: 9:00am - 5:00pm
    Thursday: 10:00am - 6:00pm


  • SJTA E-ZPass Customer Service
    Center

    Frank S. Farley Service Plaza
    Hammonton NJ 08037
    Hours:
    Monday: 8:00am - 3:00pm
    Tuesday to Thursday: 9:00am - 4:00pm
    Friday: 11:00am - 6:00pm

Contact By Mail

For New Account Applications

NJ E-ZPass Customer Service Center
P.O. Box 52001
Newark, NJ 07101-8201

For Account Payments

NJ E-ZPass Customer Service Center
P.O. Box 4973
Trenton, NJ 08650

For Violation Payments and Disputes

NJ E-ZPass
P.O. Box 4971
Trenton, NJ 08650

For General Correspondence

NJ E-ZPass Customer Service Center
P.O. Box 4972
Trenton, NJ 08650

For Tag Returns

NJ E-ZPass Customer Service Center
P.O. Box 52003
Newark, NJ 07101-8203