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How It Works

How It Works
How It Works

When you sign up for E-ZPass, you open up a whole new frontier in convenient transportation. Instead of the inconvenience of coins, tokens, and tickets, E-ZPass allows you to pay tolls electronically as you pass through specially equipped toll lanes.

You can establish a prepaid E-ZPass account using your credit card, personal check, or cash. The convenient credit card payment option automatically replenishes your prepaid account. Check and cash E-ZPass accounts have a higher replenishment threshold and are replenished by mailing or delivering a payment to the E-ZPass Customer Service Center.

When you establish an E-ZPass prepaid account, you receive a small electronic tag that attaches to the windshield inside your car. Within the tag is an electronic chip that contains information about your account. Each time you use a toll facility where E-ZPass is offered, an antenna at the toll plaza reads the vehicle and account information contained in your tag. The appropriate toll is then electronically debited from your prepaid account. A record of your transactions will be included in your periodic statement.

Your E-ZPass tag is installed using fasteners that come with your tag. The tag should be installed approximately one inch below the top of your windshield above your rearview mirror. If there is not enough room above your mirror, the tag should be installed to the right of the mirror, approximately one inch below the top of your windshield. Be sure to read the E-ZPass Customer Guide that comes with your tag for detailed instructions on proper installation.

Some vehicles may require an external tag. Please refer to the customer application section, "Vehicles Requiring External Tags" to determine whether your vehicle requires an internal or external tag.

Once you've installed your tag, simply drive through the toll facilities that offer E-ZPass. Please remember that not all lanes are equipped with E-ZPass, so you'll need to watch for E-ZPass signs as you approach the toll plazas.



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