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Account FAQs
What if I forget my password?
Click on the Forgot Password link. A letter with a temporary password will be sent to you by email if your account has an email address, otherwise it will be sent in the mail or contact the Customer Service Center at 1-888-AUTO-TOLL (1-888-288-6865)
What do I have to do if I buy a new car or get new plates?
Login to your account and go to Vehicles & Tags or visit one of our Customer Service Centers or by calling 1-888-AUTO-TOLL (1-888-288-6865) and provide new license plate and vehicle information as soon as possible. This information will ensure that a customer will not receive a violation notice. Temporary license plate information should not be added to your account.
How can I update my address or phone number?
Login to your account and go to Update Personal Information, Address or visit one of our Customer Service Centers or by calling 1-888-AUTO-TOLL (1-888-288-6865).
How do I view the Plaza descriptions on my Toll History?
Login to your account and go to Transaction History. After pulling up specified transaction history there will be an option on the bottom of the screen "Click here for Plaza Legend". This will display all the Plaza Codes and a description for each plaza listed in your Toll History.
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